Japan is a country deeply rooted in culture, politeness, and manners. One of the first things every learner of the Japanese language notices is how often people express gratitude in daily life. From casual encounters to formal business settings, knowing how to say “thank you” in Japanese not only helps you communicate better but also shows respect for their traditions.
Whether you are traveling to Japan, studying the language, working with Japanese colleagues, or simply curious, learning how to say “thank you” properly will improve your interactions and leave a good impression.
The Basic Phrase: Arigatou ( ありがとう )
The word “Arigatou” is the most common and casual way to say “thank you” in Japanese. It is used in everyday situations like thanking a friend, family member, or someone close in age or social standing.
To make it more polite, especially when speaking to strangers, elders, or in a professional environment, you add “gozaimasu.” So, it becomes “Arigatou gozaimasu” (ありがとうございます), which is a polite version and should be used when in doubt.
Showing Deep Gratitude: Doumo Arigatou Gozaimasu ( どうもありがとうございます )
When you want to express sincere and deep thanks, especially for a significant favor or help, use “Doumo arigatou gozaimasu.” This phrase shows strong appreciation and is ideal in formal or respectful situations.
For example, if someone goes out of their way to help you, or you are expressing thanks in a business setting, this is the perfect phrase to use. It reflects humility and deep respect.
Just “Thanks”: Doumo ( どうも )
“Doumo” by itself is a very casual way to say “thanks.” It’s short, easy to remember, and commonly used in friendly settings.
People often say this when receiving a small favor, like when a store clerk hands back your change or a colleague passes you something. However, it is very casual, so avoid using it in formal situations.
The Formal Version: Kansha Shimasu ( 感謝します )
“Kansha shimasu” literally means “I appreciate it” or “I express gratitude.” It is very formal and usually used in writing, speeches, or business emails.
While not common in daily conversation, it is important in professional settings and in formal thank-you letters. It’s perfect when expressing deep respect in a serious tone.
The Unique Phrase: Sumimasen ( すみません )
“Sumimasen” usually means “excuse me” or “sorry,” but it can also mean “thank you” in specific situations. When someone goes out of their way to help you, saying “sumimasen” acknowledges their kindness and also shows humility.
For example, if someone opens a door for you or picks up something you dropped, you can say “sumimasen” to show appreciation and politeness.
Body Language Matters Too
In Japanese culture, words are just one part of communication. Body language, especially bowing, plays a major role in expressing gratitude.
- A slight bow with “arigatou” shows casual thanks.
- A deeper bow with “arigatou gozaimasu” shows more respect.
- The deeper and longer the bow, the more sincere the appreciation.
Eye contact is less important in Japan, so focus more on your tone and posture.
When to Use Each Phrase
Understanding when to use each version of “thank you” is important. Use “arigatou” with friends and family, and switch to “arigatou gozaimasu” or “doumo arigatou gozaimasu” in formal or unfamiliar settings.
If you’re unsure, it’s always safer to go with the more polite form. Japanese culture values humility and good manners, so using the polite version is rarely a mistake.
Thank You in Writing
If you’re writing a thank-you card, note, or email, choose a more formal phrase like “kansha shimasu” or “arigatou gozaimasu.”
For a casual message to a friend, “arigatou” is fine. In business emails or official letters, always choose the most respectful tone possible.
Learning Through Practice
Like any new language skill, saying “thank you” in Japanese becomes easier with practice. Start using these phrases in conversations, language learning apps, or with native speakers.
The more you practice, the more natural it will feel. Even making an effort goes a long way, and Japanese people often appreciate foreigners who try to speak politely.
Cultural Tips for Expressing Gratitude
In Japan, actions often speak louder than words. Giving a small gift (called “omiyage”) when visiting someone is a common way to say thank you.
Also, returning a favor or helping someone in return is seen as a natural way of expressing gratitude. Saying “thank you” is just the beginning; following up with kind actions is equally important.
Saying “Thank You” in Japanese Customer Service
In Japanese customer service, politeness is a major priority. Employees are trained to use the most respectful forms of language. Customers are often greeted with “irasshaimase” (welcome), and after any interaction, staff say “arigatou gozaimashita” (ありがとうございました), the past-tense polite form of thank you.
If you’re the customer, a simple “arigatou” or “arigatou gozaimasu” is polite and appreciated. Pairing your words with a small bow makes your gratitude even more respectful and culturally appropriate.
Conclusion
Learning how to say “thank you” in Japanese is more than memorizing words. It’s about understanding the culture, respect, and the right time to use each expression. Whether it’s a simple “arigatou” or a formal “doumo arigatou gozaimasu,” each phrase shows that you value the other person’s effort.
Use the right words, add a respectful bow, and always be sincere. These small gestures go a long way in Japanese society, and you’ll quickly be seen as polite and respectful, no matter where you go in Japan.
FAQs
What is the most common way to say thank you in Japanese?
The most common way is “Arigatou” (ありがとう). For a more polite version, use “Arigatou gozaimasu” (ありがとうございます), especially with strangers or in professional settings.
How do you say thank you in Japanese customer service?
In customer service, staff often say “Arigatou gozaimashita” (ありがとうございました) to show formal respect. As a customer, replying with “Arigatou” and a slight bow is polite.
Can I say “Sumimasen” instead of thank you?
Yes, “Sumimasen” (すみません) is used to express gratitude when someone helps you unexpectedly. It shows appreciation mixed with humility.
What is the most formal way to say thank you in Japanese writing?
Use “Kansha shimasu” (感謝します) for business emails, letters, or formal speech. It translates to “I appreciate it deeply.”
Do Japanese people expect a bow when saying thank you?
Yes, a small bow while saying thank you is considered respectful. The deeper the bow, the more sincere the gratitude.