Modern employee monitoring software takes an important role in every company irrespective of its size in order to supervise outcomes in efficiency, protection, and other segments. This e-guide will now discuss specifically how the approach of using employee monitoring software can improve performance and organizational results using an example.
Employee monitoring software and tools: What is important to know
Employee Monitoring software (such as Controlio) is programs that allow employers to supervise and evaluate several factors of employees’ working process. The software to monitor employees can track use of computers, browsing history, emails and interactions as well as physical movement at the workplace. You can even monitor keystrokes. Though, the idea of being spied upon might seem unappealing to employees, if used correctly such software can provide managers with information which will help to create proper working conditions and bring benefits to the company.
TechCorp is a mid-sized firm operating in the technology industry which has a distributed workforce with multiple offices and other off-site working stations. Lacking focus on professional development and being disorganized had become problematic for the management at TechCorp since employees were not as productive, and meeting dead-lines was an issue that had concerned them as well as the issue of data security. To overcome these problems, it was resolved that the company would adopt employee monitoring software. Here’s how the software was integrated and the positive outcomes it produced:
Improving Efficiency & Performance and, Responsiveness
As mentioned earlier, before implementing the monitoring software, it was a common issue at TechCorp to think about employee productivity. To overcome such issues, TechCorp selected a monitoring option that permits the result of application utilization together with time spent on particular activity. Another feature of the software was in a detailed report of how employees were using their working time.
For example, if an employee was abusing his/her time on social networks instead of working, this kind of model could help to recognize such an employee, and the manager can then step in to correct this behavior. This accountability ensured subordinates were focused and produced to their optimum capacity thus improving total working productivity.
Ensuring Data Security
TechCorp works with a variety of clients and many times with their confidential data or even patents, therefore data security is vital. Some of the monitoring implementation practices included keylogger prevention and sending of automatic alerts when file transfer activities are noticed. These features empowered the IT department to notice and address service disruption risks as well as data breach threats in a short span of time.
For instance, if an employee attempts to move files belonging to their clients to an area that is not secure it will trigger an alert system and involve an investigation. Such a prevention strategy did not only help protect the company’s information assets but also provided the clients with information that their data will be safe.
Identification of training needs and improving performance
The monitoring software at TechCorp also incorporated another set of analysis that specified the fields, which require further training for employees. According to the analytical data concerning the application usage and time management, the managers could identify the skills deficiencies of employees. For instance, if the project of a software developer was causing him or her to take more time than others to finish a certain task, the software would alert the IT manager who would in turn provide further practices on certain tools or frameworks. By identifying specific areas in which each team member needed training, this enhanced the efficiency of the training process and helped produce higher work standards and, subsequently, project success rates.
Since trust is crucial to the success of the business relationship, the organization should ensure that trust in the relation is established by encouraging the following factors:
One of the major issues encountered by TechCorp when implementing the monitoring software is getting the employee’s support. To address this, the company launched the software with proper explanation of realisable advantages and sans policy.
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People were explained that the software was not only installed to monitor them, but to help them work more effectively and protect information. It also developed meeting rituals which provided reports on the software to enable them to discuss production challenges as well as achievements thus improving organizational trust.
Waqar Hussain 
IQnewswire 
Abdul Basit